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Phillips & Lawing ONLINE BILL PAY PRIVACY POLICY

Phillips & Lawing is committed to providing the highest level of security and privacy regarding the collection and use of our online bill pay customers' personal information, as well as that of all visitors to our web site.

Respect of Right to Privacy

Phillips & Lawing respects your right to privacy and takes every precaution to provide you with the same level of privacy within our website that you receive at our branch offices.

Collection and Use of Personal Information

The collection of personal information online is designed to protect access to your personal account(s) and to assist in providing you with the ability to review and pay your bill online. Employing stringent security measures in the collection of your personal information, all Phillips & Lawing online accounts are submitted to our secure administration site through an encrypted direct line to our corporate office.

Maintenance of Accurate Information

It is in the best interest of both you and Phillips & Lawing to maintain accurate records concerning your personal information. For this reason, Phillips & Lawing allows you to update your personal information online, at anytime, through the submission of encrypted email requests sent to the corporate office’s secure administration site.

Limited Employee Access to Personal Information

Phillips & Lawing limits employee access to your personal information to only those administrators with a business reason for knowing such information. Phillips & Lawing also educates all employees about the importance of confidentiality and customer privacy.

Third-Party Disclosure Restrictions

Phillips & Lawing follows strict privacy procedures in regard to protecting your personal information. In addition, Phillips & Lawing requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.

Disclosure of Privacy Policies

Phillips & Lawing is committed to ensuring the privacy of its customers' personal information.

ELECTRONIC BILL PAYMENT AUTHORIZATION

I AUTHORIZE​ my financial institution to post payment transactions generated by phone and/or PC from the Bill Paying Service to the account indicated on the form being sent electronically. I understand that I am in full control of my account and that my 100% satisfaction is unconditionally guaranteed. If at any time I decide to discontinue service, I will provide written notification to my financial institution. My use of the Bill Paying Service signifies that I have read and accepted all the terms and conditions of the Bill Paying Service.

I UNDERSTAND​ that payments may take up to 10 business days to reach the vendor and that they will be sent either electronically or by check. My financial institution is not liable for any service fees or late charges levied against me. I also understand that I am responsible for any loss or penalty that I may incur due to lack of sufficient funds or other conditions that may prevent the withdrawal of funds from my account.

RETURN POLICY

All Payments are final and no refunds will be processed. If you have questions please contact your local Phillips & Lawing office.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. Our end-to-end tokenization all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.